Benefits of ISO 9000 Certification

External Benefits

• Improved quality
• Competitive advantage
• Increased prestige
• Increased sales Marketing tool
• Assures customers you can deliver good quality on time

Internal Benefits

• Improved documentation
• Quality awareness
• Sense of unity within the company
• Consistency in the way things are done
• “best practices” are documented
• Preservation of company knowledge
• Less time spent wandering around asking what to do
• Ensures personnel are qualified for their job
• Ensures customer requirements are understood
• The quality system is established in writing
• Provides a method to ensure the right information is available
• Provides assurance your suppliers are meeting your needs
• Lowers costs of scrap and rework
• Lowers costs of returns/ warranty/ lost sales
• Controls all areas of your company that affect quality
• Provides methods to prevent problems from recurring
• Ensures your quality system will be utilized by all employees
• Allows managers an opportunity to review and improve the efficiency of their areas

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Last modified: 11/16/08.