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| Benefits of ISO 9000 CertificationExternal Benefits - Improved quality
- Competitive advantage
- Increased prestige
- Increased sales Marketing tool
- Assures customers you can deliver good quality on time
Internal Benefits- Improved documentation
- Quality awareness
- Sense of unity within the company
- Consistency in the way things are done
- “best practices” are documented
- Preservation of company knowledge
- Less time spent wandering around asking what to do
- Ensures personnel are qualified for their job
- Ensures customer requirements are understood
- The quality system is established in writing
- Provides a method to ensure the right information is available
- Provides assurance your suppliers are meeting your needs
- Lowers costs of scrap and rework
- Lowers costs of returns/ warranty/ lost sales
- Controls all areas of your company that affect quality
- Provides methods to prevent problems from recurring
- Ensures your quality system will be utilized by all employees
- Allows managers an opportunity to review and improve the efficiency of their areas
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